Job Description

SKILLS REQUIRED

• Customer service skills with demonstrated ability to perform detailed tasks
• Effective customer care and problem resolution skills
• Professional email communication and telephony skills
• Knowledge of Microsoft Office (Word, Excel) and email services
• Professional communication skills, Cantonese & Mandarin-speaking are assets
• Experience with client management software BrokerBay is an asset
• Flexible work hours are negotiable

ROLE'S RESPONSIBILITIES

• Handling inbound calls and provide assistance to agents and clients as per request.
• Processing requests for property showings in accurately and timely manner for listing agents as well as Co-op agents and associates
• Submit listings via TREB MLS® and make changes as required.
• Preparation of complete listing, offer agreements and other real estate documents as per agent's request,
• Resolving issues and concerns raised by clients and agents

Job Types: Part-time, Permanent

Salary: $15.00-$20.00 per hour

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Overtime pay

Ability to commute/relocate:

• Richmond Hill, ON: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Front desk: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Work Location: In person

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