Job Description

Bus Yard and Fleet Assistant - Summer Part time / Co-Op (TOURISM COMPANY)

Position: Fleet/Bus Yard Assistant (Summer Position)

Level: Part Time / Entry level position (Co op position available)

Reporting to: Operations Manager and Fleet Supervisor

Schedule: Shift work - Monday to Friday and occasional weekend days. Starting time will vary depending on the time the tours depart but will typically be from 7:30am - 3:30pm

Closing: June 1st, 2023 (Start ASAP)

Are you a hard worker who LOVES TO TRAVEL and HAVE FUN? If so, look no further, as a full-service Travel Management company we offer excellent travel perks in addition to a lively and fun office environment with plenty of opportunity for advancement.

COMPANY OVERVIEW

Discover Canada Tours specializes in providing the best experiences in Western Canada through continuously developing innovative year-round tours. We focus on adventurers of all ages by committing to provide our guests with unforgettable, authentic travel and sightseeing experiences for the best value. Our objective is to share our love of Canada with the world! Our adventurers are always our top priority and we strive to give each and every adventurer “the time of their lives”.

Founded as a division of Uniglobe Specialty Travel Ltd. in 2005, DCT is a local family owned and operated business located in downtown Vancouver. Over the years we have evolved to accommodate a diverse array of adventurers from all corners of the world. Our portfolio of brands under Discover Canada Tours include: Discover Canada Student Adventures, Destination Snow, West Trek, West Trek Social Club, and most recently Discover Vancouver Tours.

We are looking for passionate people who bring a commitment for excellence and teamwork to join us.

What we offer:

• Travel on all of our tours and Fams with our activity suppliers
• Discounts on personal travel
• Team events and excursions
• Working in a small company that is constantly innovating and evolving
• Multi-national team
• Competitive wage
• Annual training - be constantly learning
• An open, friendly and energetic work environment where every voice is heard

JOB DESCRIPTION

Reporting to the Operations Manager and Fleet Supervisor, the Operations and Fleet/Bus Yard Assistant will be primarily responsible for ensuring that all equipment and supplies at the bus yard is prepared for the upcoming tours and kept in an orderly manner. They will ensure the buses are clean and prepared for the daily tours and also assist the Operations Team in preparing all of the tour information and supplies for the Tours and Tour guides.

Specific responsibilities include:

PRIORITY

• Fleet Cleaning and maintenance
• Cleaning the vehicles 4 times a week based on the instructions from the Fleet supervisor and vehicle usage
• Assisting with the detailing team in ensuring the vehicles are clean inside.

SECONDARY

• Operations Support
• Assist with maintaining the inventory of tour supplies, equipment, clothing etc. Ensuring that everything is returned in a timely manner and taking action for any missing items.
• Summer/Spring - Responsible for organizing, packing and cleaning camping equipment during the summer months. Loading and unloading camping gears on the correct bus and making sure equipment is not damaged, lost or dirty when back.
• Assist with managing on tour/activity food inventory, doing supply shopping and vehicle packing.
• Assist with organizing and running client BBQ’s. Purchasing foods and drinks, packing and cleaning BBQ supplies .Helping with sporting events, and other special events.
• Assisting with stocking vehicle inventory as per fleet supervisors instructions
• Assisting with very minor vehicle maintenance that doesn’t involve driving (Ex. topping up various fluids).
• Keeping all areas that DCT occupies clear of debris and garbage.

• Tour Departures: Bring all of the required tour information and supplies to the departure location on the days assigned.. Assist the tour guide with checking guests in, getting waiver forms signed, contacting any guests that have not arrived, managing the crowd of passengers, etc.
• Tour Guiding: Opportunities to assist on leading certain tours and activities will be available. These duties will fall under a tour guide contract should you qualify and choose to participate in them.

Position Requirements:

• Highschool diploma is required
• College diploma or University degree is an asset
• Experience in the Travel & Tourism industry is an asset

Position Attributes:

• A passion to take full ownership of your position and take opportunities to a new level
• Willingness to go above and beyond
• A strong communicator, enthusiastic, optimistic, accommodating, energetic, verbal and active within a team environment. Strong command of English.
• Ability to influence while building friendly and positive relationships
• A terrific collaborator, able to partner effectively across teams to arrive at the best solutions
• Able to thrive in environments with a certain amount of ambiguity and that evolve rapidly in response to a changing external environment
• Must be results focused, have attention to detail, excellent organizational skills, able to meet tight deadlines and work well under pressure
• Enjoy working independently, creative, strategic, loves thinking outside the box
• Self motivated and positive, professional approach to customer service
• Commitment to the company's objectives and values
• A great colleague - the kind of person people love working with, open to sharing your experience with and seeking growth opportunities from others

Our Core Values:

• Live the Adventure

Work hard, Play Hard attitude to all life’s adventures.

• Teamwork is dreamwork

Working as an accountable and collaborative team allows us to achieve the impossible. When our goals are achieved we celebrate together!

• Go the extra mile

Our Adventurers come first so we aim to give them the “time of their lives” on our trips. We are committed to going above and beyond to achieve this belief.

• Have fun doing it

We believe in the importance of a well balanced and healthy lifestyle. Life is an adventure and we should be having a fun time living it.

• Be good Do Good

We are committed to initiatives benefiting society, the environment, local residents and economy, all while preserving the destinations in which we travel.

Working Hours / Days:

• TBC - Shift work (Mon to Sunday)
• Example of shifts 7am to 3:30pm / 12pm to 8:30pm / 9 to 5:30pm
• Split shifts: 6am to 10am and 5pm to 9pm

Job Types: Full-time, Part-time, Seasonal

Schedule:

• Day shift

Ability to commute/relocate:

• Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

• Driving Licence (preferred)

Work Location: One location

Expected start date: 2023-05-22

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