Student Recruitment Officer

Primary Purpose: This position is part of the University of Saskatchewan’s (USask) central Student Recruitment team, supporting prospective students through the recruitment, admission, and pre-arrival/arrival phases of the student lifecycle, to assist the University to reach its approved enrolment goals.

Nature of Work: Reporting to the Manager of Student Recruitment, this position works in close partnership with members of other TLSE units, including the Admissions and Transfer Credit Office and the University of Saskatchewan Language Centre, as well as college support offices. Although recruitment staff are trained and expected to be able to work in all markets, this position will focus strategically on initiatives and activities related to the recruitment of undergraduate students and sponsored graduate students from priority markets in China, India, and other international markets. Written and verbal fluency in multiple languages would be a significant asset.

The successful candidate will be able to work under pressure, in a data-driven, technology-rich environment. The work is fast paced and characterized by continuous change, shifting priorities and frequent interruptions where competing deadlines and multi-tasking is the norm. Volume of work can vary considerably with marketing cycles and is driven by critical admissions deadlines; availability for flexible work hour is a requirement for the position.

The incumbent is required to establish and maintain effective professional relationships, both internally with other staff, department and college administrators and faculty, and, externally, with international partners and government representatives. He/she must also be able to work independently with minimal supervision, exercising judgment to determine the appropriate guidelines, procedures, and priorities for work, and, discretionary decision-making based on sensitivity and knowledge of individual international markets, recruiting and visa trends, and knowledge of programs, admission policies, and the university’s research strengths and academic priorities.

The ability to undertake travel while maintaining other administrative and placement functions is required, and the candidate must hold a valid passport and be able to acquire visas for international travel as required.

Key Accountabilities Include:

• Working collaboratively with the central Student Recruitment team, and other key TLSE units to implement an integrated recruitment strategy for assigned markets, that maximizes resources and minimizes duplication of efforts.
• Effectively use RMS-Recruit system to manage events, collecting contact information of prospective students and others, and using data from the RMS-Recruit system to help prospective students navigate through the various stages of the recruitment funnel.
• Working closely with the Admissions and Transfer Credit Office and the TLSE Service Team to facilitate communication with prospective students, family members and community, high school counsellors and post-secondary counsellors in support of student applications.
• Working with prospective students and their families to provide high-quality advising regarding university admission requirements, academic programs, scholarships, and university life.
• Maintaining contact with prospective students throughout the recruitment cycle, from prospective student to registered student, by email, telephone, in person, and the relationship management system (RECRUIT –RMS) as well as other technologies.
• Developing and delivering comprehensive presentations for prospective students and other stakeholders, both virtually and in person, and contributing to the development of promotional materials and digital strategies.
• Planning, coordinating, and participating in virtual and in person school visits, education fairs, campus tours, and recruitment events and ensuring outcome reporting is accurate and timely.
• Fostering relationships and providing outstanding customer service to key influencers and stakeholders such as parents, high school counsellors, postsecondary counsellors, agents, and partners
• Delivering admissions counselling to sponsored graduate prospective students; receiving and sharing documents; and otherwise assisting the Admissions Office as required to facilitate the timely processing of priority applications.
• Participating in the preparation, planning, and execution of recruitment and student transition events, organized, and hosted by Student Recruitment, including Open House, U-Start and other on-campus opportunities.
• Other duties as assigned

Education: Undergraduate degree required. Completion of a master’s degree is a significant asset. Preference given to qualified candidates who are University of Saskatchewan graduates.

Experience: The successful candidate will have a minimum of one-year experience working in a post-secondary environment, preferably in recruitment, outreach or marketing. They will have demonstrated intercultural competencies and sensitivity, and a proven ability to build effective relationships and collaborations with international as well as internal and external, stakeholders. Experience with data analysis, event planning and/or delivery, public speaking, market research, and knowledge of current campus support services will be considered an asset.

Skills: Able to analyze data to inform recruitment decisions in support of meeting the strategic priorities of the university; excellent relationship, diplomacy and communication skills including written and verbal communications in English. The ability to speak other languages will be a significant asset. Able to work as part of the student recruitment team or independently and take initiative; excellent computer skills including a high-level of proficiency in PowerPoint, Word, Excel, Outlook Microsoft Teams and customer databases. Knowledge of PAWS, and RMS-Recruit; University programs, admission policies, procedures, as well as student support services and facilities is an asset. Must possess and maintain a valid driver’s license with an acceptable driving record. It is possible that international travel would be required on occasion and the candidate must possess a valid passport and have the ability to obtain visas required for travel.

Inquiries regarding this position can be directed to Courtney Schroeder at 306-966-6767.

Department: Student Recruitment
Status: Term 2 year with the possibility of extension or becoming permanent
Employment Group: ASPA
Full Time Equivalent (FTE): 1.0
Salary: The salary range, based on 1.0 FTE, is $49,301.00 - 77,033.00 per annum. The starting salary will be commensurate with education and experience.
Salary Family (if applicable): Specialist Professional
Salary Phase/Band: Phase 1
Posted Date: 4/26/2023
Closing Date: 5/2/2023 at 6:00 pm CST
Number of Openings: 1
Work Location: May be eligible for hybrid work under the terms of USask's Alternative Workspace Guidelines

The successful applicant will be required to provide the following current verification(s) where 'Yes' is indicated below. Further information is available at: https://careers.usask.ca/tips-for-applying.php

Criminal Record Check: Not Applicable
Driver's License and Abstract Check: Yes
Education/Credential Verification: Yes
Vulnerable Sector Check: Yes

Please review the University of Saskatchewan's health and safety requirements for faculty, staff and students in consideration of the COVID-19 pandemic.

The University is committed to employment equity, diversity, and inclusion, and are proud to support career opportunities for Indigenous peoples to reflect the community we serve. We are dedicated to recruiting individuals who will enrich our work and learning environments. All qualified candidates are encouraged to apply; however, in accordance with Canadian immigration requirements, Canadian citizens and permanent residents will be given priority. We are committed to providing accommodations to those with a disability or medical necessity. If you require an accommodation to participate in the recruitment process, please notify us and we will work together on the accommodation request. We continue to grow our partnerships with Indigenous communities across the province, nationally, and internationally and value the unique perspective that Indigenous employees provide to strengthen these relationships. Verification of Indigenous Membership/Citizenship at the University of Saskatchewan is led and determined by the deybwewin | taapwaywin | tapwewin: Indigenous Truth policy and Standing Committee in accordance with the processes developed to enact the policy. Successful candidates that assert Indigenous membership/citizenship will be asked to complete the verification process of Indigenous membership/citizenship with documentation. The University of Saskatchewan’s main campus is situated on Treaty 6 Territory and the Homeland of the Métis. We pay our respects to the First Nations and Métis ancestors of this place and reaffirm our relationship with one another. Together, we are uplifting Indigenization to a place of prominence at the University of Saskatchewan.