Help us boldly shape retail in Canada

Canadian Tire Corporation’s (CTC) rich heritage of serving Canadians from coast-to-coast dates back to 1922. Our vision is to become the #1 retail brand in Canada and we are focused on innovating and making important investments in our business, especially when it comes to our people. To reach our goal, we need the best talent to help us evolve and drive change across the business – and boldly help shape Canada’s retail industry. As we strive to be at the forefront of a complex and vastly changing retail industry, it is an exciting time to join the Canadian Tire family of companies.

As the Senior Product Analyst, you will be part of the Product Design Chapter and will Contributes to the body of knowledge of their Chapter. They will ensure and contribute to the body of knowledge for their chapter and bring forward best practice recommendations to the Chapter leadership. They will participate in peer review for designs and may assist in coaching and mentoring junior product analysts within the Chapter.

The Senior Product Analyst is responsible for understanding the “Big Picture” and self-selecting activities where they can contribute to a Product Squad by completing the design and configuration of a solution for an entire business function or end-to-end process.

The Senior Product Analyst is also a member of a Product squad who actively contributes to the customer-centric outcomes of the squad. The Senior Product Analyst could be responsible for defining Product features, activities such as designing, building, process engineering,

configuring, and testing custom-built applications, packaged COTS software applications or SaaS software applications as part of an Agile Squad. They work under the direction of a Scrum Master and Product Owner as part of an Agile Squad to meet the product’s objectives.

Contributes to the body of knowledge of their Chapter, this ideal candidate will implement the Chapter’s standards and best practices in their work and bring forward best practice recommendations to the Chapter leadership.

What You’ll Do

• As a member of a squad, contribute to the completion of work necessary to deliver value to our customers and achieve squad Objectives and Key Results (OKRs).

• Contributes to shaping the end-to-end product vision and long-term roadmap.

• Facilitates discussions and contributes thought leadership to identify and describe customer personas, process pain points, detailed requirements, and business rules for whole business processes and/or features and enhancements of a Product.

• Identifies and analyzes impacts and benefits to the customer resulting from newly configured or improved business processes and functionalities.

• Champions a customer-centric mindset. Uses Design Thinking and Customer Centricity to lead and solve complex problems with multiple subject matter experts to better solve the customer’s needs.

• Deep knowledge of business domains/products/customer journeys and the corresponding technical solutions.

• Performs program and software configuration/modification, design, testing, and set-up activities using CTC methodologies as required to meet the Product outcomes.

• Participates in all agile events as a member of the squad. Prepares for and participates in demos as needed.

• Squad outcomes and OKRs are met. Is a SME in the business and technical domains of the squad. Their expertise is sought out. Participates fully in squad events. Positive feedback from the Product Owner, Scrum Master and Pod leadership. Evidence of the use of multiple skills and taking on varied responsibility as needed to meet the squad outcomes.

• Displays the highest level of critical thinking and analysis in bringing successful resolution to high impact, complex, and/or cross department, cross functional problems.

• Makes prompt, sound decisions when faced with complex and often contradictory alternatives that result in successful outcomes.

• Follows Quality and Security guidance for the purposes of audits and participates in internal and external audits.

• May coach and mentor junior Product Analysts in the Chapter May review and approve designs by junior members of the Chapter

What You Bring

• Requires Bachelor Science or Arts in a Computer Science, Engineering, Information Technology, Business or related discipline and 7+ years of experience in a related field.

• Ability to multi-task and work on multiple projects at the same time under tight deadlines.

• Ability to navigate ambiguity, overcome confusion, and simplify complex scenarios.

• Excellent knowledge and experience of Agile and Product Ownership.

• Strong practical experience with various development methodologies.

• Strong modelling skills to depict outcomes in a variety of ways – analysis and critical thinking.

• Strong communication skills with ability to present complex messages and trade-offs and tell a compelling story.

• Strong problem solver with ability to resolve blockers and maintain progress on the solution.

• Excellent customer understanding related to the squad domain area.

• Strong knowledge of the squad’s systems and applications.

• Strong facilitation and interpersonal skills - ability to collaborate, negotiate, conflict-manage.

• Strong blend of strategic and tactical thinking.

Nice to Have

• Experience with Data Lake or Big Data analytics technologies

• Experience with coaching and mentoring junior team

Who You Are

• Comfortable working with considerable flexibility and thrives with limited instruction.

• Navigates situations that require new concepts or approaches without guidance from others.

• Reaches decisions under conditions of uncertainty and uses the Scrum Framework to test hypothesis and outcomes.

• Passion to challenge the status quo and find new solutions and drive out-of-the-box ideas.

• Loves and embraces change to solve feedback from the Scrum Master and Agile Coach.

• Embraces continual learning and development for self and others.

• Effective communicator, who can encourage dialogue and collaboration.

• Detail-oriented while still seeing the big picture

• Comfortable providing guidance, coaching and feedback to junior team members.

• Not afraid to “roll up the sleeves” and seeks to go outside comfort zone to learn – pushes squads to do the same.

• Fosters effective working relationships, while empowering others and self to fail, learn, and grow.

• Comfortable providing guidance, coaching and feedback to junior team members.

#LI-GS1

Canadian Tire and its family of companies are boldly shaping retail in Canada and we continue to deliver a positive experience for our customers. As one of the most trusted brands in Canada, our employees take pride in the work we do across the country. It’s more than the iconic triangle that keeps our employees around. From benefits and perks, to learning and development opportunities, to our commitment to Jumpstart – these are some of the many reasons why Canadian Tire Corporation is one of Canada’s Best Managed Companies .

To learn more about this team and the Canadian Tire family of companies follow us on LinkedIn .

Canadian Tire is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees - their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.