You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

The Senior Supplier Relations Specialist is responsible for supporting contract renewals, editing contracts, drafting SLA's, supporting contract drafting, managing the supplier base and supporting governance activities including scorecards, data collection, analysis and acting as a liaison between Sun Life business units and suppliers. In addition to being an excellent communicator, the incumbent has strong analytical skills in analyzing contract pricing, service levels and in depth knowledge of procurement regulations, contract agreements and legal terminology and is comfortable working in a dynamic, fast-paced environment with competing priorities

Responsibilities:

• Create and communicate concise and consistent contract provisions, align contract terms with legal requirements and policies, ensure contracts attain achievable risk levels and suggest changes where needed

• Be familiar with contract terms, payment structure and reimbursements

• Coordinate and summarize competitive analysis, spend analysis, KPI’s and

• operating reports

• Assist the monthly Finance reconciliation that outlines the variances between actual and plan expenses

• Support Service provider escalations (second level) to the SRM team

• Participate in service provider audits and reports

• Create Contract Status and reports, create descriptions on aging contracts

• Manage and Analyze high tier suppliers delivery of services levels, cross reference with contract, analyze, track and report accordingly

• Support team projects related to suppliers and contracts as needed

• Consult on issues impacting the efficiency and effectiveness of supplier

• relationship management and cross-functional processes

• Ensure standard practices are being followed and collaborate on supplier

• management best practices

• Judge and work under pressure and persuade parties in full fairness of Sun Life’s position

Qualifications:

• Sourcing experience, working towards Supply Chain Designation (CSCP)

• Contracting analysis and negotiation skills

• Industry knowledge of best practices for Sourcing and Contracting

• Excellent reporting and analytical skills

• Strong research, analytical and problem solving skills

• Organizational and time management skills to handle diversity of the job

• Strong objective reasoning skills, ability to support and explain reasons for decisions and recommendations

• As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide

• Ability to work in high profile, fast paced and changing work environment and solve moderately complex problems

• Familiarity with supplier selection and performance management practices

• Excellent planning, coordination, and organizational skills

• Excellent communicate skills (verbal and written)

• Strong MS office and Excel skills

Preferred skills:

• Accounting/Business/financial/data analysis experience

• University degree in a related field

• 5 + years related experience

• Demonstrated contract and relationship management skills

• Experience with projects and business analysis

• Familiarity with insurance business practices and processes

• Exposure to Lean and 6 Sigma methodology

• Experience with identifying and analyzing Key performance indicators

What’s in it for you?

• We’re proud to be a Best Workplace for Hybrid Work by Great Place to Work® Canada

• We’re honoured to be recognized as a 2022 Best Workplaces in Canada by Great Place to Work® Canada

• Wellness programs that support the three pillars of your health – mental, physical and financial

• Fitness and wellness programs that help you balance work and life and enjoy a healthier lifestyle

• Fluid workspaces where you can choose from a variety of workstations, offices and collaboration zones based on your daily needs

#LI-Hybrid

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

Job Category:

Posting End Date: