Job Description
Responsibilities:
- Travel throughout assigned territory to call on existing and prospective customers to solicit business, explain the services of the company to the client using consultative selling techniques - 60%
- Telemarketing existing and prospective customers to solicit business - 10%
- Follow up with all customers regarding rate requests, increases, claims, service failures, concerns - 20%
- Prepare reports of business transactions for corporate internal use ie. new business, lost business, competition, accounts at risk, accounts lost, questionnaires, sales leads, etc. - 10%
- Recommend ways to improve service to customers, including the use of the website and relative efficiency tools, quality of bills of lading, packaging and reduce claims
- Recommend ways to improve efficiency and effectiveness of the sales process
- Other duties may be assigned
Qualifications:
- Must be computer literate
- Good communication skills including proficiency at listening, selling (persuasion), problem solving, consultative selling techniques, etc.
- Strong negotiation skills
- Competent math skills i.e. cubing, calculation of rates, etc.
- Proficient with geography
- Must be flexible as job requires being able to deal effectively with changing circumstances, customer demands, last minute requests, deadlines and daily stress
- Organizational and time management skills
- Sales experience is an asset as is industry knowledge
Candidate will banging on doors client wants a hunter not a gatherer
Skills associated with this role include: Outside Sales; Sales; Outbound Telemarketing; Customer service; Supply Chain; Time Management skills; Consultative sales; Sales lead; Communication skills
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