If you are looking for a rewarding position, The Heritage Retirement Residence in West Kelowna, is looking for a dedicated experienced Receptionist to join our team.

Come join us and help make a difference in the lives of older adults! As employees at a Verve Senior Living Retirement Residence, our primary goal is to help each person, have a great day, every day! Our employees thrive on collaboration and have a passion for excellence, achieving multiple awards including the Order of Excellence in Quality, from Excellence Canada. As part of our team, the things you do are key to helping us achieve our shared vision of helping seniors live longer, better. Oh, and you’ll also have a lot of fun doing it. Want to join us?

ACCOUNTABILITY OBJECTIVE

Under the direction of the general manager/office manager, responds to multiple inquiries at once while performing a variety of clerical tasks in a busy reception area.

BACKGROUND/QUALIFICATIONS

Minimum grade 12 diploma. Minimum two years experience in a similar position. Proficient in Office including Word, Excel and Power Point. Excellent written and verbal communication skills required.

KEY RESPONSIBILITIES

• Participates and contributes to the Verve Quality Improvement (VQI) program.
• Answers and directs the telephone in a professional, courteous manner.
• Prepares and receives courier packages.
• Organizational skills with attention to detail and accuracy,
• Directs requests for marketing tours to appropriate staff.
• Performs photocopying, faxing and filing as required.
• Updates all daily, weekly, and monthly residents’ list and distributes accordingly.
• Scheduling staff for to cover absences
• Ensures that the reception desk and surrounding area is kept clean and tidy.
• Distributes all incoming mail.
• Participates in committee meetings and resident social events as required.
• Presents a positive company image and maintains positive communication with other staff, residents, families and the public.
• Participates in meetings, in-service programs as arranged by the site.
• Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and Workplace Hazardous Material Information System. This includes recognizing health and safety hazards, reporting incidents, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills.
• Complies with all corporate policies and procedures.
• Completes all required mandatory training/education.

The successful candidate must provide proof of vaccination and able to pass a Vulnerable Persons Check. Problem solving skills and scheduling experienced will be considered an asset!

Verve Senior Living is an inclusive, equitable and accessible workplace. We are dedicated to building a team that reflects the diversity of the residents and communities in which we live and serve. If you require accommodation for an portion of the recruitment and hiring process, please let us know."

All offers of employment are subject to a Criminal Background Check. We thank all those who apply; however only candidates under consideration will be contacted.