Operations Supervisor Job at Tim Hortons | Down East Hospitality Inc, Dartmouth, NS

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Job Description

Job Description

Down East Hospitality Inc. is a multi-unit restaurant franchise that owns and operates 8 Tim Hortons Restaurants across HRM. We are looking for someone who has at least 1-3 years of Tim Hortons experience and has knowledge of the quick service industry, taking pride in supporting the General Manager and Owner in the day-to-day operations of our fast-paced business.


What you’ll do

  • Responsible for supporting restaurants with daily operations
  • Pick up daily deposits from each restaurant and drop off at local bank
  • Transfer product, coin, equipment, etc. within restaurants when needed
  • Deliver paperwork/supplies to and from restaurants and head office
  • Help support restaurants and serve guests when restaurants are short staff, supporting the team and motivating them to meet speed of service goals
  • Able to complete daily deposit and support restaurant with cash handling procedures
  • Assist with calling support and troubleshooting when technical issues arise
  • Assist with calibrations and cleaning of major equipment, switching out broken equipment
  • Assist with covering shifts and/or transporting team members from one restaurant to another
  • Complete restaurant self-audits and help prepare the restaurants for their inspections
  • Assist in serving guests where necessary and respond to special guest requests in
  • a friendly manner
  • Comfortable communicating with Restaurant Manager and Supervisors
  • Help train new team members, rotate between restaurants to give support on the floor
  • Coach and mentor the team when needed


Apply to this job if you:

  • Have valid drivers license and access to your own vehicle
  • Have excellent communication skills
  • Demonstrate a passion for guest service and creating exceptional guest experiences
  • Are organized, results-driven and a proven multi-tasker
  • Pride yourself on building relationships with guests and teammates
  • Have strong operational experience
  • Have a working knowledge of health and safety and food standards


As part of our team, we offer you:

  • Medical Benefits
  • Car allowance
  • Cell phone reimbursement
  • Advancement opportunities
  • Community Involvement


Salary to be determined based on skills and experience.

Schedule:

Monday, Thursday, Friday, Saturday and Sunday 7am-3pm

OFF Tuesday and Wednesday (we are flexible with changing your days off but weekends are required)


REQUIREMENTS

  • Drivers License and access to your own vehicle
  • Legally allowed to work in Canada
  • Excellent Communication Skills
  • Team Player
  • Tim Hortons Experience
  • Ability to work in a fast pace environment and strong multi-tasking skills


Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.


By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.

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