Job Description

Job Description for Admin

We are seeking an outgoing, detail-oriented, efficient person to join our amazing Admin Team in providing front desk support to our Psychiatrist and Psychotherapy practice. The ideal candidate will be adept at prioritizing, and multi-tasking and have a positive attitude. This Candidate will also be willing to learn and grow with us!

Pay: $ 20 / hour

Shifts will be. 4 hours /day

This role will report to medical director.

About Us with an emphasis on Women’s Mental health, Emerald Park Medical aims to better the mental well-being of our patients. With the pandemic having a profound impact on all our lives, mental health is becoming an increasingly important aspect of everyone’s lives.

Our Vision

We strive to help our patient’s and clients live life with optimism and acceptance.

Our Core Values

Authenticity

Be a Team Player.

It is a pleasure to work with people.

To succeed in this role You will rock this role if you possess excellent communication skills and the ability to lead and promote the vision of the clinic. You must be able to stay extremely organized, thinking 10 steps ahead, and the ability to see the big picture with an entrepreneurial mindset. You have a passion for helping others as you will be communicating with our clients.

Qualifications

● 2-3 years of experience in Client Care and Customer Service (preferably in a medical office at the front desk)

● Psychology undergraduate students and graduates are welcome if they have experience

Responsibilities

● Supporting Psychiatrists , psychotherapist, Psychologists and social worker with client bookings, payments, administrating intake & consent forms, etc.

● Client/ patients support: welcoming clients to the office, answering client calls and emails, processing payments at the end of sessions

● Maintaining Quality Assurance (follow up to payments, securing payment information, uploading secure documents, managing the booking software including schedules and treatments offered)

● Maintenance of office area, office supplies, and clinical files

Skills & Attributes of our ideal candidate….

● Dynamic, self-motivated individual with the ability to work independently, proactively, and well under pressure.

● Strong communication skills, ability to communicate professionally and with compassion to clients with patience when dealing with challenging clients

● Confidence to share ideas and constructive criticism to help us grow.

● Juggling multiple projects and to-do’s simultaneously is no problem for you — you work well under pressure, meet deadlines and keep promises.

● Tech savvy (we are mostly paper-less, and everything is online)

● An appetite for innovation and simplicity who is highly process oriented.

● Working autonomously comes easy to you but you also love collaborating with a talented team.

● Considerable experience using the Microsoft Office Suite, Google Drive Suite, Gmail, Dropbox, Mac, Windows in a work environment.

● Knowledge of Jane app scheduling software is an asset.

Application Process:

In addition to submitting a resume and cover letter to info.emerald@gmail.com

● Please complete the Big 5 personality test (https://www.123test.com/personality-test/) and share your results during the hiring process.

We thank all applicants for their interests: Only those under consideration will be contacted.

For more info on our practice, check out our website:

https://www.emeraldparkmedical.com/

Job Types: Part-time, Casual, Internship / Co-op
Contract length: 12 months
Part-time hours: 10 per week

Salary: $20.00-$21.00 per hour

Benefits:

• Casual dress
• Flexible schedule
• Language training provided
• Work from home

Flexible Language Requirement:

• French not required

Schedule:

• 4 hour shift
• Monday to Friday

Ability to commute/relocate:

• Toronto, ON: reliably commute or plan to relocate before starting work (required)

Experience:

• 2 years (preferred)

Work Location: Hybrid remote in Toronto, ON

Expected start date: 2024-06-03

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