Job Description

Durham Bone and Joint Specialists is looking for a Medical Office Assistant to join our orthopedic practice. This position will require the candidate to work with multiple surgeons, supporting their patient care needs by coordinating assessment appointments and treatment plans. The candidate will be responsible for supporting the daily clinic services and will work closely with the administrative team to provide excellence in care to all our patients.

DUTIES AND RESPONSIBILITIES:

Under the direction of Orthopedic Surgeons and Advanced Practice Providers, the Medical Office Assistant will provide the following duties:

- Scheduling and communicating appointment details to patients

- Managing schedules for multiple services delivered from the office location

- Responding to inquiries by email, phone and fax and completing required documentation

- Managing requests for patient documents, referrals and clinical supplies

- Prioritizing multiple tasks and deadlines as assigned

QUALIFICATIONS:

- Minimum 2 years experience in medical administrative role

- Post-secondary degree or diploma in Office Administration, or recognized equivalent, or a combination of education and experience

- Knowledge of orthopedic medical terminology

- OHIP billing experience

- Demonstrate advanced working knowledge of Microsoft outlook, Access, Word, Excel and PowerPoint

- Good interpersonal, oral and written communications skills for reporting information to patient and staff

- Superior customer service with ability to understand and meet patient and Physician needs

- Demonstrate ability to take initiative and act independently using sound judgment as well as accepting direction

- Experience working with Accuro EMR

Job Type: Part-time

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Similar Jobs