Reference number: RF-7808

Closing Date: March 20, 2023

About CSE

Communications Security Establishment (CSE) is Canada's national cryptologic agency. Unique within Canada's security and intelligence community, we employ code-makers, codebreakers, and secure system creators to provide the Government of Canada with foreign signals intelligence (SIGINT), as well as cyber security services (Canadian Centre for Cyber Security). CSE is the national hub for cyber operations to protect Canada and advance national interests. We provide technical and operational assistance to federal law enforcement and security agencies.

About the Job

We are looking for people from a diverse range of backgrounds who are adaptable, and can multitask. In this role you’ll have the opportunity to provide excellent customer service to the Human Resources (HR) team. With good attention to detail, you’ll ensure that HR service standards are upheld by tracking clients’ requests from beginning to delivery, using project management software. With your organizational skills, you’ll maintain various HR-related tools and aids (instructions, one-pagers, etc.) for staff and clients. You’ll be a team player and have the ability to communicate with people at all levels of our organization.

When you to this selection process, you are not ing for a specific position, but to an inventory for current and future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

Salary Range

Communication Security Establishment (CSE) is an agency that is separate from the Core Public Service of Canada. We are not subject to the Public Service Employment Act (PSEA). We have our own classification, staffing regime and compensation system. Therefore, our salary scales are different.

HR Administrative support: UNI-05 level: $64,344 - $75,699 per year

To find out more about our salary scale, the vacation allowances and the benefits (health, dental & pension plans, etc.) visit the Compensation page of our website.

Location

All jobs are in Ottawa, Ontario. Flexible work arrangements, including telework for a portion of the work week, may be possible. CSE locations meet current accessibility standards.

Language Requirements

• Bilingual Imperative (BBB/BBB)

Area of selection

Open to Canadian citizens who reside in the National Capital Region (NCR).

Required Qualifications

Please demonstrate in your application how you meet these required qualifications:

Education

• Secondary school diploma*

• The diploma must be recognized in Canada and you must be able to provide proof of education credentials.

Experience

• Experience providing administrative services in an office environment – Please provide details about the type of administrative services you delivered as this qualification will be rated based on the breadth and depth of administrative services provided.

Asset Qualifications

Assets are “nice-to-have” education and experience we are interested in. If you’re excited about what we do and working with us but are not sure you’re 100% there yet, please don’t let that stop you from ing. Please include details in your resume about all the asset qualifications that to you as we may take it into consideration to determine which team you could best complement within CSE.

Asset Education

• College diploma or certification in Office Administration - must be recognized in Canada and you must be able to provide proof of education credentials

Asset Experience

• Experience in data entry
• Experience providing administrative services in a Human Resources (HR) environment
• Experience providing administrative services in HR in the federal public service.
• Experience using a Human Resources Management System.
• Experience using an Applicant Tracking System (ATS)
• Experience working in a call centre.
• Experience using a case management and/or ticketing system.
• Experience working in a Training and/or Learning environment.
• Experience organizing and coordinating events.
• Experience organizing and coordinating meetings, including preparing agendas and minutes of meetings.

Competencies

Competencies is our term for abilities and skills. These will be assessed throughout the hiring process (application, interview, etc.) but there is no need to include them in your resume:

Technical Competencies

• Administrative Knowledge and Skill
• Planning and Organizing

Behavioral competencies

• Accountability / Autonomy: Effectively plan, organize & manage their time & activities to deliver high quality & efficient performance.
• Interactive Communication: Communicating in a compelling, honest, persuasive, effective and
  articulate manner, thinking about who you need to communicate with, ensuring the message is clear, understood & consistent with CSE objectives.
• Working in a Team: Demonstrating effective interpersonal skills & working cooperatively and effectively within & across organizational units to achieve common goals.
• Service: Identifies & responds to current & future client needs; provides service that meets or exceeds clients’ expectations.

Leadership competencies

• Achieving Results: Deliver on commitments through actions that reflect personal accountability, sound judgement, decisiveness & business acumen.
• Integrity, Respect and Awareness: Create & promote a culture of integrity, transparency, fairness & respect. Recognize one’s own areas of personal & professional strength as well as areas for development & is committed to continuous learning to enhance self-awareness.

Application Process

Who Can

You must be a Canadian citizen, be eligible for a top secret security clearance and be willing to comply with CSE’s own security policies and standards.

Security Requirements

You must have no criminal record. The screening process may involve the following:

• security interview
• polygraph test
• psychological assessment
• background investigation covering a minimum of your last 10 years history, including credit and financial verifications.

How to

You may submit your candidacy online by selecting “” at the bottom of this page.

If you cannot online or have a disability preventing you from ing online, please inform us by contacting careers-carrieres@cse-cst.gc.ca prior to the closing date of this selection process. CSE offers an assessment process that will accommodate any reasonable measures required to enable you to be assessed in a fair and equitable manner. Those measures are available to all candidates for further assessment. Related information received will be addressed confidentially. If you may need such accommodation, please advise us.

What to Expect:

More information regarding the hiring and security processes can be found on CSE's website.

The entire selection process – tests, interviews, security investigation – may take more than one year to complete.

Additional Details

The breadth and depth of experience demonstrated in your application as well as the level of competence demonstrated in the various assessments will be used to determine your qualifications.

Appointments

Determinate and indeterminate appointments will be used to staff positions of permanent or temporary tenures within CSE. All appointments have a one (1) year probation period.

Operational Requirements

Travel may be required for some positions.

CSE Employment

CSE is a separate organization and is not subject to the Public Service Employment Act (PSEA). We have our own values-based staffing regime and as such, have the flexibility to determine qualifications for positions and how these qualifications will be assessed in a selection process. In other words, CSE has its own classification, compensation system, and a different staffing regime. As such, we use a different staffing process and terminology.

CSE is committed to equity in employment. We are committed to building a workforce that reflects the diversity of Canadians and to creating an open and inclusive workplace. We encourage you to voluntarily indicate if you are part of one of the groups targeted by employment equity: women, Indigenous Peoples, people with disabilities (including people with mental health condition and neurodivergent people) and persons from racial or ethnic groups.

We thank all applicants for their interest in CSE. However, only those selected for further consideration will be contacted.