Our client is looking for a customer service representative with a bubbly outgoing personality to join the dynamic team! Someone who is dedicated to providing customers with the newest technology in semiconductors and electronic components.
This role is fully on site in Kitchener, located in a really great building (Spotify and Google offices in same building), with a gym, nice café and a brewery on site!
Company Location: Kitchener, ON
Shift Time: 8AM- 5PM, 9AM-6PM, or 10AM-7PM (Flexible Day Shifts)
SALARY: 45K-50k per year
Job Description:
The Customer Service Representative works closely with customers via phone, email, chat, or online-purchasing tools before, during, and after a transaction. The CSR works to solve and direct requests within the company to ensure customer needs are met. This position is "the face" of their daily interactions.
Employees in this role care about taking care of customers and are creative in finding solutions. Employees in this role who exhibit top skills and talent will be eligible for additional career growth and responsibilities!
Good candidates are capable of:
- Quoting/invoicing
- Data entry
- Researching and expediting customer orders
- Prior electronics knowledge is not critical but a basic understanding of business-to-business transactions helps.
Qualifications:
We are looking for Customer Service Representatives who meet the following criteria:
- History of positive service attitude and professional energy.
- Exhibits the potential to advance to other positions.
- Ability to remain accountable, positively influence others and are comfortable in a social environment.
- Ability to understand customer needs based on previous experience and data.
- Post secondary education in Business/Marketing/Commerce, 1-2 years relevant Customer Service Rep Experience OR a combination of education and relevant experience
This position offers paid educational opportunities and professional development programs.
If interested in this position and would like to hear more about this opportunity, please send resume to andresm@appleone.com
Apple One "Hiring Made Human"