remote first and always
Community Phone is a venture-backed, Y-Combinator graduate with a simple mission: make the phone more powerful.
In the smartphone revolution, we've forgotten about the phone; it's been left behind technologically. It serves us spam calls or requires small business owners to learn technical concepts like VoIP (Voice over IP or internet calling).
In 2022 we grew our recurring revenue by over 400% while discovering profitable channels ready for optimization and scale.
Our global team expanded from 17 people in 2022 to 70+ now. Our customers now include KFC, AT&T, dozens of state and local governments, and General Motors (as well as consumers around the US).
Our investors are the same early investors in companies like Reddit, DropBox, Airbnb, Twitch, and Lyft. Our culture is customer-centric and believes happy customers are the best salesforce on the planet! Our growth has been organic, and we’re growing the team to meet the demand.
We're looking for a Data Engineer who will single handedly develop strategic data pipelines and primitives (eg. transforming our call data into events), and will then bring analysis to that data to solve business problems.
We’re looking for someone who can pick up a problem and solve it – even if it takes finding the one person on earth who knows the answer and knocking on their door. You'll work cross-functionally to develop an outstanding product for our customers.
Be Responsible for the full cycle of data ingestion, sometimes using 3rd party ETL services sometimes building custom connectors from scratch
Configure our databases to optimize for understanding and long-term scalability
Build our data flow such that it can intelligently handle millions of our customers’ calls per month, millions of online events, tens of thousands of monthly transactions, etc.
Work Cross-Functionally to design and deliver OKRs for the data org (with the help of our PM and our other data analyst)
Build dashboards to support our customer experience and our team
Primarily an Engineer with a love of data, rather than an analyst with some no-code ETL experience
An Expert in SQL, Databases, and Python to build custom connectors between third parties and our database
Long-term Focused, delivering data pipelines that can support our growth
Strategic, bringing data solutions and business impact together while having autonomy in managing cross-functional projects
Highly Collaborative, able to work with both technical and non-technical stakeholders and translate technical concepts to those with a variety of backgrounds
Customer-Obsessed and continuously look to improve the customer product experience and find ways to use data to solve issues
Community Phone has a customer-obsessed culture. We are looking for team members who love our product and mission and see the remote first environment as a bonus.
Beyond the job description, here are some traits members of our team share:
We value Curiosity and learning in our employees. We promote open-mindedness, embrace mistakes, and encourage challenging questions for personal growth. We create a culture of continuous learning to empower our team to tackle challenges and excel in their roles.
Efficiency in everything. We operate lean, optimizing resources to improve our products and deliver a world-class customer experience. We prioritize value over excess, embodying a scrappy and resourceful spirit to achieve our mission and values.
We prioritize taking decisive action over deliberation, recognizing that building a world-class product requires pushing personal limits and taking risks. We believe that a Bias Toward Action is essential for achieving our goals and delivering exceptional results to our customers.
We strive for Transparency and prioritize open, Direct communication. This helps us resolve issues quickly and build strong relationships with our stakeholders.
We take our work seriously and see it as a reflection of who we are. We're always looking for ways to improve and are open to feedback. We approach our work with a sense of ownership and a desire to deliver the best possible results. By embodying a Founder Mindset, we're able to achieve our goals and create exceptional products.
We value a Caring Mentality. Our customers come first, and we collaborate to provide exceptional service. We prioritize teamwork over personal accolades, fostering a customer-focused culture that drives our success and promotes a supportive work environment.
Join our team and help us lead the market with delightful customer experiences and a supportive, collaborative work environment. If our values resonate with you, we would love to have you on board!
Our salary ranges are determined by role, level, and location.
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