Customer Service / Inside Sales Job at Barricades & Signs Ltd., Rocky View County, AB

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Job Description

ABOUT US

Barricades and Signs is the industry leader for all traffic safety needs in Western Canada. Since 2004, Barricades and Signs has experienced steady growth and can support small scale projects to large scale infrastructure needs. We offer a full range of roadside safety products and onsite traffic services to our customers. We treat our employees like our family and with such significant growth there is ample room for growth and professional development. Come be a part of our growing team!


POSITION OVERVIEW

As a vital member of the sales team, the Customer Service/Inside Sales Representative will be responsible for answering customer phone calls, responding to email inquiries, providing basic pricing information, and greeting customers that walk into the branch.


WHAT WE CAN OFFER


  • Full benefits package (health, vision, dental, disability, etc.)
  • Employee assistance program
  • Health Savings Account
  • Competitive compensation
  • Strong vacation entitlement with bonus paid leave over Christmas
  • Paid Personal days for sick time and family emergencies
  • Growing Company with room for professional development and advancement

KEY RESPONSABILITIES


  • Answer phone lines and provide customers with product information knowledge and pricing
  • Develop a broad product knowledge and provide answers and support to customers
  • Process sales transactions using SAP and Hubspot
  • Support account managers with accurate pricing quotes and information
  • Troubleshoot problem accounts with the finance department
  • Interpret tender documentation for accurate project quoting and management

QUALIFICATIONS


  • 1-2 years inside sales, customer service, or sales experience preferably within construction
  • Valid driver’s license and reliable transportation
  • Strong interpersonal skills and ability to communicate via email, phone, and in-person
  • Preferably, knowledge of SAP and Hubspot
  • Strong thirst for product knowledge and learning

HOURS OF WORK

Regular working schedule of Monday – Friday, 7:30 or 8:00am – 4:30 or 5:00pm.

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