Client Specialist Job at Rogers Communications, Toronto, ON

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Job Description

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Responsibilities:

  • Provide efficient and courteous sales and service to all customers.
  • Verify validity of cable connections.
  • Promote and sell Rogers residential services (TV, internet, home phone, Smart Home monitoring and wireless) with special emphasis on package selling via personal presentations.
  • Perform door to door sales activities in signal families’ units (houses) in the assigned Territory
  • Obtain and provide local market intelligence and feedback to the Sales group.
  • Document and submit sales orders on a timely basis.
  • Learn and adhere to all applicable Health & Safety regulations, both legislatively mandated, and as outlined in Company policy
  • Participate in events to sell and promote Rogers residential services (TV, internet, Home phone and Smart Home monitoring)


Qualifications:

  • Core Competencies: Customer Focus; Teamwork; Communication; Accountability; Innovation.
  • Proven sales experience with emphasis on customer service.
  • Proven success in a relevant direct sales position is essential.
  • Highly motivated individual with excellent interpersonal, communication (verbal and written) and presentation skills.
  • Competitive product and technological knowledge of the telecommunication industry a definite asset.
  • Available for evening and weekend work. Expected hours of work: Mon to Fri 1 or 2 p.m. to 7 or 8 p.m., Sat 10 a.m. to 4 p.m.
  • Must have a vehicle available

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