Overview

The Grocery Clerk is responsible for carrying out the full range of duties of the position in a professional, responsible, accurate and timely fashion. The Clerk will deliver exceptional customer service, foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and customer engagement.

Job Description

• Adhere to all Food Safety Protocols, Standard Operating Procedures, Health and Safety, corporate policies, and other programs and initiatives

• Provide customer service to meet customer needs

• Keep work area clean and presentable

• Process Grocery orders

• Perform program execution and merchandising of product

• Perform retail floor maintenance

• Maintain back shop

• Receive warehouse orders

• Increase store sales by actively promoting products

• Participate in the training of junior staff

• Order and receive stock in accordance with company inventory control procedures as required

• Process department shrink

• Maintain a clean and safe working environment as per Company requirements

• Other duties as required

• Additional duties for receiving shifts (as authorized and scheduled by management

• Receive, unload and verify load and bill of lading against truck schedule for all incoming product

• Tag and mark each pallet and complete receiving paperwork as assigned (shrink reports, claims)

• Compare packing slips to goods and key product information into SAP system

• Ensure equipment is in good working order by reporting any unsafe equipment or conditions

• Provide internal customer service by effectively communicating with store management / staff and providing updates on shipments as requested

Job Requirements

• Ability to work independently in a fast paced environment