A growing global company. Endless career and development opportunities.

When you join Ritchie Bros., you’ll be part of a diverse, global team that’s focused on delivering great customer experiences. Our culture is centered around people and guided by our core values of Integrity, Unity and Vision. Learn more about our culture and commitment to diversity and inclusion at Candidate Portal .

If you have an entrepreneurial spirit and are passionate about making a difference, we invite you to join our growing team. Whether you’re out in the field or back at your office, you’ll be helping us achieve our vision of becoming the trusted global marketplace for insights, services and transaction solutions for commercial assets.

We’re looking for a Business Systems Analyst . The work location for this position is Burnaby, British Columbia , and is eligible for a fully remote or hybrid work arrangement .

The Opportunity:

The Business Systems Analyst is responsible for contributing to the overall success of Ritchie Bros. Financial Services (“RBFS”) by managing and supporting business systems and IT related change projects, that support RBFS objectives. This role will be primarily responsible for the RBFS API connectivity with our lending partners and vendor product. Responsibilities include working with users – internal and external to RBFS – to identify and document business requirements, recommend solutions, and support development, configuration, testing and post-implementation.
The Business Systems Analyst is expected to share responsibility, along with Project Management, of the delivery of assigned IT and systems related projects.

In this role you’ll:

• Determine and document requirements and recommendations for solutions based on the analysis of internal business needs, external partner needs, overall objectives, and existing enterprise architecture.
• Prepare and maintain XML schema documentation that provide detailed design and mapping requirements for development and configuration.
• Define as-is and to-be processes, perform gap analysis and work with the team to devise an action plan to address the needs.
• Coordinate and oversee mapping activities as well as user acceptance testing activities.
• Report on post-implementation process and performance changes.
• Ensure the IT and system products supports the company’s overall strategy and goals.
• Support strategic product roadmap developments and product feature definitions.
• Support other development and testing teams in the successful development and delivery of new products, features, and enhancements.

Here’s what you bring:

• University degree required in the field of business administration, computer science, finance, or management information systems or equivalent.
• Minimum 3-5 years Business Analyst or related experience with API development , ideally within the financial services industry.
• Excellent core business analyst / fundamental project management skills.
• Previous experience translating/converting XML schemas into documentation reviewed by business users and product teams.
• Excellent verbal and written communication skills to understand and capture requirements and interact with business and technical stakeholders to plan and initiate the implementation of appropriate solutions. Technical writing experience is an asset.
• Experience in supporting API developments and enhancements between multiple parties.
• Ability to gather, organize and assess data.
• Ability to manage multiple assignments with competing priorities by continuously re-evaluating project statuses, identifying issues and risks, suggesting ways to mitigate them, and escalating when necessary.
• Comprehensive understanding of the Software Development Lifecycle (SDLC) processes and tools, with specific experience in Agile SDLC.
• Experience in creating status reports.
• Experience working with development/support teams.
• Experience with Salesforce platform and products is preferred.
• In addition, the following characteristics are essential:
• Highly motivated, established work ethic, attention to detail
• Ability to motivate others to contribute to research and change requirements
• Ability to hold project team members accountable for deliverables
• Interest in software development processes, customer centric technologies and innovations
• Interest in interacting with end users, 3rd parties and business leaders

This job will require you to:

• Assess and analyze business problems and work with both internal users and external users to develop recommendations for net-new API builds or existing API enhancements.
• Work closely with internal and external users to determine requirements and recommendations for solutions based on the analysis of business needs, objectives, and existing enterprise architecture.
• Write requirement specifications according to industry standards, using natural language; simple, clear, unambiguous, complete, appropriate, concise, and verifiable.
• Work closely with IT Architecture teams at RBFS, our external IT partners, and our lending institution partners to ensure the alignment between IT solutions and business needs.
• Own responsibility of mapping of data fields between all parties and ensures accuracy.
• Own RBFS’ User Acceptance Testing for the business.
• Analyze business issues and challenges and participate in business process and business systems initiatives to improve business performance.
• Translate XML schemas into documentation to be reviewed by business users and product teams.
• Build relationships with internal and external customers leveraging communication and presentation skills.
• Be the primary liaison between all parties to ensure alignment and clarity of project.
• Support the members of the RBFS Department of Information with the development and management of API and related product roadmaps.
• Act as a strong communicator and advocate for alignment for all parties involved in API development and other development projects.
• Work with clients at all organizational levels to define business processes and provide advice on systems.
• Participate in the cost-benefit analyses for proposed changes to facilitate management in making implementation decisions.
• Perform other various duties as required from time to time.

What We Offer:

Our success is built on the drive and dedication of our people. As we grow around the globe, there will be many opportunities to advance your career – we’ve proven this throughout our 60+ years in business. And, we'll take care of you along the way. Here’s how:

• Comprehensive medical and dental benefits.
• RRSP / Pension plan with company match.
• Ongoing training, professional development and tuition reimbursement.
• A multi-award-winning LEED gold-certified facility, in an exceptional park-like setting, featuring:
• A subsidized, multi-award-winning childcare centre.
• A subsidized cafeteria, dry cleaning services, and free parking.
• A workout facility, featuring advanced gym equipment, bike room, shower and changing facilities, and nutrition and fitness programs.
• Proximity to miles of Fraser River walking paths, plus shops, restaurants and services.

Ritchie Bros. has grown from a small-town auctioneer to a global asset management and disposition company. Through our family of companies , we help our customers buy and sell a wide range of used and unused equipment for construction, mining, transportation, agriculture, oil & gas, lifting & material handling, forestry & other industries.

Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted. No agency calls, please.

If you require any accommodation, please send an email to: careers@rbauction.com .