Job Description

About Us

At R. Ferri Automotive we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at R. Ferri Automotive is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our company through the years. over 40 years of experience, under 11 premium dealerships offering the most extensive selection of luxury, sport and quality automobiles in the local area.

About the Job

Pine Tree Ford Lincoln is seeking a Service Advisor to join our growing team! The ideal candidate will thrive in building relationships with clients in person, and will exhibit exceptional customer service skills.

What We Can Offer You:

• Competitive compensation
• Dental, Medical, Vision Benefits/Extended Health Care
• Pension plan with Employer Matching Contributions
• Employee product and service discounts at all retailers
• Employee Assistance Plan
• Employee Appreciation Events
• Years of Service rewards program
• Opportunities for Career Development

Position Objective

• Greet customers promptly and handle all inquiries
• Provide customers with explanations and pricing for technical repairs required on their vehicles based on dealer and manufacturer recommendations;
• Recommend preventative maintenance services;
• Maintain professional and technical expertise through on-the-job training
• Demonstrate professional behavior and ability to work team in a fast-paced environment
• Must have exceptional communication and interpersonal skills (including computer literacy)
• Demonstrated willingness to learn and succeed
• Excellent written and verbal communication skills.

Requirements:

• Hold a current full clean driving license
• Be highly motivated and self-driven to achieve sales targets
• Possess strong written and verbal communication skills
• Excellent customer service skills
• A team player!
• Have the ability to complete paperwork accurately and in a timely manner

Please note: applicants must provide a clean driver’s abstract and criminal background check prior to commencing employment

R. Ferri Automotive is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require disability accommodation during any stage of the recruitment process, please indicate this in your application.

Job Types: Full-time, Permanent

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• RRSP match
• Store discount
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Vaughan, ON L4L 9T5: reliably commute or plan to relocate before starting work (required)

Experience:

• service advisor: 3 years (required)

Work Location: In person

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