Administrative Support II Job at DynaLIFE, Calgary, AB

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Job Description

  • Ensures proper documentation of discrepancies.
  • Maintains good working knowledge of Laboratory Information System (LIS).
  • Provides information regarding hours of work, specimen collection and results to all clients
  • calling in to the Core Lab.
  • Troubleshoots missing pieces.
  • Demonstrates effective verbal and written communication with co-workers, other
  • departmental staff and external clients including physicians and patients.
  • Demonstrates discretion and confidentiality in all circumstances.
  • Maintains effective working relationships with co-workers, physicians/pathologists and other
  • departmental staff.
  • Ensures proper telephone etiquette is used.
  • Annually reads and follows company Safety Manual.
  • Maintains clean, organized, and safe work area.
  • Knows location and use of safety equipment.
  • Reports accidents and safety concerns to Department Manager.
  • Completes all daily work records and logbooks as requires.
  • As required, reviews procedure manuals.
  • Performs other duties as assigned.
  • Incumbent must be well organized and understand the need for accuracy in order to maintain patient safety.


Required Skills
  • Excellent interpersonal and communication skills
  • Keyboarding skills and basic computer knowledge
  • Must be thorough, accurate and detail oriented.


Required Experience
  • Minimum 6 months of customer service experience is required
  • Medical background is an asset Minimum Qualifications
  • High School Diploma or equivalent
  • Related post-secondary education (E.g. Medical Office Assistant, Unit Clerk)
  • Basic knowledge of MS Office suite
  • Proficient in data entry
  • Knowledge of medical terminology and LIS

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Job Summary
  • Location
    Calgary, AB
  • Job Type
    Full Time
  • Date Posted
    2025-09-05
  • Expiration date
    2025-11-01